Nice Rack prides itself on excellent service and customer satisfaction. If for any reason your not 100% satisfied you may return your order within 30 days of purchase for a full refund less shipping charges*.
Please note these terms when returning an order:
- We will refund the full purchase price of the order minus shipping charges. Shipping charges are non-refundable, except in the event that Nice Rack has shipped the wrong items.
- Product must be in original condition and include original packaging.
- All returns require obtaining a Return Merchandise Authorization (RMA) number. Please email us at: email@example.com to get an RMA number prior to returning any merchandise.
- Refunds will only be made in the same form as the original payment within 15 days of our receipt of a return.
- We recommend using a shipping method that is traceable so that your shipment will not be lost or damaged during shipment. We cannot be responsible for loss or damage caused by customer error.
*CERTAIN ITEMS ARE SUBJECT TO A SMALL RESTOCKING FEE.
Please understand that this policy is in place so that we may offer a wider variety of products.
Send All Returns to:
4629 Cass Street
San Diego CA 92109
For information on our warranty policy please visit the FAQ page